SUSTAINIAC EMAIL ORDER FORM

COPY AND PASTE INTO AN EMAIL.

email: info@sustainiac.com

PLACE THE ANSWERS TO THE TOPICS BELOW IN CAPITAL LETTERS IF YOU HAVE A "CAPS-LOCK" BUTTON.

(SUSTAIN-MAN info is item #15 below)


1. Guitar make and model.
2. Guitar pickup configuration.
3. Pickup selector type, so we can furnish appropriate hookup diagram (3-position toggle (Gibson style), 3-position lever ( like Tele), 5-position lever etc.)
4. Sustainiac driver size (single coil or humbucker), also color for each kit. Black or white. (Also 6-string, 7-string) If SC size, do you need a threaded baseplate for pickguard mounting, or will the driver be mounted directly to the wood using wood screws?
5. Bridge pickup type for each kit. Sustainiac circuit boards are equalized for either single-coil or humbucker bridge pickup type input signal. Performance will be compromised if interchanged. If you use active pickups such as EMG please let us know. We use a slightly different circuit board for actives.
6. Guitar control knob configuration. (How many volume knobs?, How many tone knobs?
7. Sustainiac control type for ON/OFF and Harmonic mode: Toggle or push-pull. Can be one of each.
8. Output jack type, open or barrel (we supply a TRS jack). If you have active pickups we supply a 9-pin jack.
9. Optional battery case? ($16.00)
10. Tremolo cover with pop-off door? (black or white, $7.50) for mounting battery in tremolo spring cavity.
11. Semi-Installation? See Semi-Installation page for details. http://www.sustainiac.com/semi.htm
12. Shipping address, ALSO TELEPHONE NUMBER.
13. Payment type? Credit card, Paypal etc. (Hint: we prefer Paypal) We can get credit card info by telephone. Or you can send it using multiple NUMBERED emails, with partial numbers in each one. When sending multiple emails with partial numbers, the emails might reach us OUT OF SEQUENCE. Therefore, you should number each message.
14. Credit card billing address IF DIFFERENT FROM SHIPPING ADDRESS.
15. SUSTAIN-MAN ORDERING: PRICE IS $229.00, SHIPPING WEIGHT 2 LB. Be sure to fill in #12, 13, 14 for shipping/payment.

SHIPPING CHARGES:

Please manually add the shipping charge to the appropriate box, or Maniac Music will do it for you. You can calculate shipping charges by going to the U.S. POST OFFICE website.

SHIPPING INFORMATION FOR SUSTAINIAC STEALTH PRO, also for the SUSTAIN-MAN A single Sustainiac STEALTH PRO weighs about 1 lb. 10 oz. (0.75 kg). A single Sustainiac SUSTAIN-MAN weighs about 2 pounds (0.9 kg).

U.S.A. ORDERS: Shipping to USA is by US Post Office, PRIORITY AIR for all units unless otherwise directed. USA SHIPPING COST OF ONE STEALTH PRO or SUSTAIN-MAN TO USA will be about $9.00 to $13.00 (and tends to increase each year). Add this manually to the order form (or we will if you forget). The US Post Office website asks for zip codes. We ship from 46220 zip code. Adding additional units to order adds about 1.5 lb (0.7 kg) to order for each unit. Usually arrives in 2-4 business days.

EUROPE, AUSTRALIA, SOUTH AMERICA, JAPAN SHIPPING INFORMATION FOR SUSTAINIAC STEALTH PRO, also for the SUSTAIN-MAN For international shipments, we ship only by EXPRESS now unless you have a strong preference for another option. This is $60-70 U.S. dollars for most countries all over the world for one unit, Stealth PRO or Sustain-Man. International Express takes about a week (but can take longer), and has tracking. Most of this time is due to your local customs departments. You will receive tracking information by email, starting about 24 hours after we ship. Go to U.S. POST OFFICE to track. Ever-increasing customs delays because of security reasons have made less expensive options impractical.

CANADA: EXPRESS charge is about $50, but continues to rise. It takes about a week. Go to U.S. POST OFFICE to track or to see if shipping charge has changed. It tends to go up over time.

Other shipping options are available at extra cost. Please manually add the shipping charge to the appropriate box, or Maniac Music will do it for you. FONT SIZE=4>

CUSTOMS CHARGES FOR INTERNATIONAL ORDERS

When we ship orders by U.S. Post Office Express, the orders are often received in your country by an intermediate receiver. They pay the customs charges up front, and then collect from you when they deliver. (Parcelforce does this in UK.) In Europe and other continents this amounts to a Value-Added-Tax (VAT). In Europe, this ranges from 15% to 25%. Europeans pay these taxes on retail goods, but they don't "see" them, because the politicians hide them. The intermediate receiver will often charge to ship to your home from their receiving station. This can cost another $10-20. Be prepared to pay these charges.


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email: info@sustainiac.com

Sustainiac is a registered trademark of Maniac Music, Inc.
5348 North Tacoma Ave, Indianapolis Indiana, 46220 USA; PHONE: 317-340-1161